Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how AeSexy ("AeSexy", "We", "Us", "Our") collects, uses, stores, shares, and protects the personal data of individuals ("Members", "Users", "You") who access or use the AeSexy online casino and sports betting platform located at aesexy.cam (the "Platform").

AeSexy is committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection legislation. By registering an Account on the Platform or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together govern the full relationship between you and AeSexy.

02 Definitions

For the purposes of this Policy, the following definitions shall apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Controller" means AeSexy, the entity that determines the purposes and means of processing Personal Data.
• "Data Processor" means a third party that processes Personal Data on AeSexy's behalf, under AeSexy's instructions.
• "Consent" means a freely given, specific, informed, and unambiguous indication of the Member's agreement to the processing of their Personal Data for a stated purpose.
• "KYC Data" means identity and document verification data collected pursuant to Know Your Customer obligations, including copies of identification documents and proof of address.
• "Cookie" means a small data file placed on a Member's device by the Platform for session management, security, or analytical purposes.

03 Personal Data We Collect

3.1 Registration Data

When you create an AeSexy Account, we collect the following information: full legal name, date of birth, residential address, email address, contact telephone number, and preferred currency (MYR for Malaysian members). This data is necessary to establish and maintain your Account.

3.2 KYC and Identity Verification Data

To comply with applicable anti-money laundering (AML) and Know Your Customer (KYC) obligations, we collect copies of government-issued identity documents (such as your Malaysian MyKad or passport), selfie photographs for identity matching, and where applicable, proof of payment method ownership.

3.3 Financial and Transaction Data

We record details of all deposits and withdrawals made through your Account, including the payment method used (e.g., Touch 'n Go eWallet, Boost, GrabPay, Maybank via FPX, CIMB, Public Bank, RHB, Hong Leong), transaction amounts in MYR, transaction timestamps, and relevant reference numbers. We do not store full payment card numbers or full wallet credentials.

3.4 Gaming and Betting Activity Data

We collect data relating to your activity on the Platform, including games played, wagers placed, betting markets accessed, session duration, and game outcomes. This data is used for account management, fraud prevention, responsible gambling monitoring, and improving platform services.

3.5 Technical and Device Data

When you access the Platform, we automatically collect certain technical data, including: IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session timestamps. This data is collected via server logs and cookies.

3.6 Communications Data

We retain records of communications between you and AeSexy, including live chat transcripts, email correspondence, and support ticket content. These records are used for quality assurance, dispute resolution, and regulatory compliance purposes.

04 Legal Basis for Processing

AeSexy processes your Personal Data under the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between you and AeSexy under our Terms & Conditions — including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, tax reporting requirements, and regulatory record-keeping mandates.
• Legitimate interests: Processing carried out in pursuit of AeSexy's legitimate business interests, including fraud prevention, platform security, service improvement, and responsible gambling monitoring — provided such interests are not overridden by your fundamental rights.
• Consent: Where we rely on your consent for a specific processing activity (such as sending promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

05 How We Use Your Personal Data

AeSexy uses the Personal Data we collect for the following purposes:

• To create, maintain, and administer your AeSexy Account.
• To process deposits, withdrawals, and other financial transactions in MYR and cryptocurrency.
• To verify your identity and age in compliance with KYC and AML obligations.
• To detect, investigate, and prevent fraudulent activity, money laundering, and abuse of promotional offers.
• To personalise your Platform experience, including game recommendations and offer targeting based on your activity history.
• To monitor your gaming activity for the purposes of responsible gambling intervention, where appropriate.
• To provide customer support and resolve disputes.
• To send transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To send promotional and marketing communications, where you have consented to receive them.
• To comply with legal, regulatory, and tax reporting obligations.
• To analyse Platform usage and improve the technical performance and content of our services.

06 Data Sharing & Third-Party Disclosure

6.1 Service Providers and Data Processors

AeSexy shares Personal Data with carefully selected third-party service providers who assist in delivering our Platform, including: payment processing providers (such as the operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX banking rails); KYC and identity verification service providers; customer support technology providers; fraud detection and cybersecurity services; and cloud infrastructure providers. All third-party processors are bound by contractual data processing agreements requiring them to handle your data solely on AeSexy's instructions and to maintain appropriate security standards.

6.2 Legal and Regulatory Disclosure

AeSexy may disclose Personal Data to law enforcement authorities, regulatory bodies, tax authorities, or courts where required to do so by applicable law, court order, or regulatory directive. We will, where legally permissible, notify affected Members of such disclosures.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of AeSexy's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy policy applicable to your data post-transfer.

07 Cookies & Tracking Technologies

7.1 Types of Cookies We Use

AeSexy uses the following categories of cookies on the Platform:

• Strictly Necessary Cookies: Required for the Platform to function, including session authentication tokens and security cookies. These cannot be disabled without affecting Platform functionality.
• Analytical Cookies: Used to measure Platform usage, identify popular content, and improve navigation flow. Data is aggregated and anonymised.
• Functional Cookies: Store your preferences such as language settings, preferred game categories, and notification preferences to improve your experience on return visits.

7.2 Cookie Management

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some Platform features. We do not use third-party advertising cookies or cross-site tracking technologies.

08 Data Retention

AeSexy retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account and registration data: Retained for the duration of your Account and for a minimum of 5 years following Account closure, in accordance with AML record-keeping requirements.
• KYC documentation: Retained for a minimum of 5 years from the date of verification, or longer where required by applicable law.
• Transaction records: Retained for a minimum of 7 years for financial audit and tax reporting compliance.
• Communications records: Retained for 2 years from the date of communication, or longer where a dispute remains unresolved.
• Technical and device logs: Retained for up to 12 months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in a manner that prevents reconstruction of the original data.

09 Data Security

AeSexy implements a range of technical and organisational measures to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and AeSexy servers.
• AES-256 encryption for sensitive data at rest, including KYC documents and financial records.
• Role-based access controls limiting employee access to Personal Data on a strict need-to-know basis.
• Two-factor authentication (2FA) available and encouraged for all Member Accounts.
• Regular penetration testing and vulnerability assessments of Platform infrastructure.
• Formal data breach response procedures, including Member notification obligations where required by law.

Notwithstanding these measures, no method of electronic transmission or storage is entirely free from risk. You are responsible for maintaining the security of your own Account credentials and for using secure internet connections when accessing the Platform. AeSexy will never ask for your password through email or live chat.

10 International Data Transfers

AeSexy operates from infrastructure located in multiple jurisdictions. Your Personal Data may be transferred to and processed in countries outside Malaysia in connection with service delivery or storage. Where such transfers occur, AeSexy ensures that appropriate safeguards are in place — including contractual protections such as standard data protection clauses — to ensure that your data receives an equivalent level of protection to that afforded in Malaysia.

By using the AeSexy Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Malaysia where necessary for the purposes described in this Policy.

11 Your Data Rights

As a Member of AeSexy, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our Data Protection team at [email protected] or via live chat from your Member Dashboard. We will acknowledge requests within 5 business days and endeavour to resolve them within 30 days.

• Right of Access: Request confirmation of whether AeSexy holds data about you and obtain a copy of that data.
• Right to Rectification: Request correction of inaccurate or incomplete Personal Data held by AeSexy.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your Personal Data. Note that AeSexy may need to retain certain data to meet regulatory obligations even after Account closure.
• Right to Restriction of Processing: Request that AeSexy limits how it processes your Personal Data in specific circumstances.
• Right to Data Portability: Request a structured, machine-readable copy of the Personal Data you have provided to AeSexy.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent previously given for marketing communications or any other consent-based processing, with immediate effect.

12 Children & Minors

The AeSexy Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or process Personal Data from any person under the age of 21. Where we have reason to believe that a person under the minimum age has registered or is using the Platform, we will immediately suspend the relevant Account and delete all associated Personal Data as expeditiously as possible.

If you believe that a person under the age of 21 is using the AeSexy Platform, please contact us immediately at [email protected] so that appropriate action can be taken. Parents and guardians are encouraged to use parental control and filtering software to prevent underage individuals from accessing online gambling platforms.

13 Third-Party Services & Links

The AeSexy Platform may reference third-party payment service providers (such as Touch 'n Go eWallet, Boost, Maybank, and CIMB Bank) in the context of deposit and withdrawal processing. Where you interact with any third-party service, their own privacy policies and data practices will apply to data processed by them. AeSexy is not responsible for the privacy practices of third-party providers and recommends that you review their respective privacy notices before using their services.

14 Amendments to This Policy

AeSexy reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will provide notice to Members via email or a prominent Platform notification prior to the effective date of the change.

The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not agree with any amendment, please discontinue use of the Platform and contact our support team to arrange Account closure.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data AeSexy holds about you, please contact us using the following details:

• Live Chat: Available 24/7 from your Member Dashboard — our team typically responds within 90 seconds.
• Email: [email protected] — responses within 1 business day for data-related enquiries.

When submitting a data rights request, please include your full registered name, your account email address, and a brief description of your request so that we can locate your records and process your enquiry efficiently.

For concerns related to responsible gambling and self-exclusion tools, please visit our Responsible Gambling page for dedicated resources and tools.